Privacy Policy

1. Introduction

ODL Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our AI-powered chat assistant.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Name, email address, phone number, and company name when you contact us
• Messages and inquiries submitted through our contact form or chat assistant
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

3. AI Assistant Disclosure

Our website features an AI-powered chat assistant that uses artificial intelligence to provide responses based on information we have programmed and provided. Please note:

• Conversations with the AI assistant may be logged and reviewed to improve service quality
• The AI assistant provides information based on pre-programmed knowledge and may not always be completely accurate or up-to-date
• Information shared with the AI assistant should not include sensitive personal or confidential business information
• AI-generated responses are for informational purposes only and do not constitute professional advice

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our services (with your consent)
• Improve our website and services
• Train and improve our AI assistant
• Analyze website usage and trends
• Comply with legal obligations

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and providing services (e.g., hosting providers, AI service providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Withdraw consent where processing is based on consent

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when it was last revised.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: hello@odlsolutions.com
Phone: (555) 123-4567